000			01824nam a2200157 4500
020			_a9780566076916 (pb)
040			_cCUS
082			_a020.68 _bBRY/E
100			_aBryson, Jo _91237
245			_aEffective library and information centre management /
250			_a2nd ed.
260			_aLondon : _bAshgate Publishing , _c1999
300			_a428 p.
505			_aPART 1 UNDERSTANDING THE ROLE OF MANAGER 1 Introduction to management FART 2 UNDERSTANDING THE ENVIRONMENT 2 Strategic influences on information services 3 Strategies for understanding the environment PART 3 MANAGING THE ENVIRONMENT THROUGH INTEGRATED PLANNING 4 Strategic planning 5 Human resource planning 6 Information planning 7 Technology planning 8 Financial planning and economic analysis PART 4 CREATING THE CORPORATE ENVIRONMENT 9 Corporate culture 10 Politics 11 Policy-making 12 Creativity and intrapreneurship . 13 Managing expertise PART 5 GETTING THINGS DONE IN THE CORPORATE ENVIRONMENT 14 Leadership 15 Power, influence, authority and delegation 16 Decision-making 17 Networking 18 Group dynamics 19 Team-building 20 Motivation 21 Conflict management 22 Negotiation 23 Change management PART 6 MANAGING AND COMMUNICATING INFORMATION IN THE CORPORATE ENVIRONMENT 24 Personal communication 25 Internal communications 26 External communications 27 Managing corporate information 28 Managing the information life cycle FART 7 MANAGING THE INDIVIDUAL 29 Stress management 30 Career planning and personal development FART 8 MANAGING RISK 31 Return on investment 32 Security 33 Risk management and business continuity FART 9 SERVICE DELIVERY 34 Competitive strategies: strategic marketing 35 Quality control 36 Customer focus 37 Outsourcing service delivery 38 Performance measurement and evaluation EPILOGUE 39 The final strategy
942			_cL2C2 _01
999			_c3883 _d3883