000 00320nam a2200121Ia 4500
999 _c192906
_d192906
020 _a9788131739679
040 _cCommerce
100 _aKotler;Bowen;Makens
245 0 _aMarketing for Hospitality & Tourism/
260 _bPearson,
505 _aPART I: Understanding the Hospitality and Tourism Marketing Process PART II: Developing Hospitality and Tourism Marketing Opportunities and Strategies PART III: Developing the Hospitality and Tourism Marketing Mix PART IV: Managing Hospitality and Tourism Marketing Appendix A: The Five-Gap Model of Service Quality Appendix B: Forecasting Market Demand
856 _uhttp://lib.myilibrary.com?id=269338
942 _cEBK