000 00464nam a2200169Ia 4500
999 _c186847
_d186847
020 _a9781856175227
040 _cCUS
082 _a658.812
_bBUT/C
100 _aButtle,Francis
_919151
245 0 _aCustomer relationship management/
260 _bRoutledge,
_c2014.
_aOxford:
300 _axix,500p.
650 _aCustomer relations--Management
_919152
650 _aRelationship marketing
_919153
650 _aCustomer relations
_919154
942 _cWB16
_01