000			01928cam a2200301 a 4500
999			_c163154 _d163154
020			_a9781412950817 (pbk.)
020			_a1412950813 (pbk.)
040			_cCUS
082	0	0	_a364.068 _b ALL/A
100	1		_aAllen,Jennifer M.
245	1	0	_aAdministration and management in criminal justice: a service quality approach/ _cJennifer M. Allen, Rajeev Sawhney.
260			_aLos Angeles : _bSage, _cc2010.
300			_axvii, 529 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aDefining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
650		0	_aCriminal justice, Administration of.
650		0	_aLeadership.
650		0	_aPolice administration.
942			_cWB16