| 000 | 00397nam a2200133Ia 4500 | ||
|---|---|---|---|
| 999 |
_c160143 _d160143 |
||
| 020 | _a9780340810361 | ||
| 040 | _cCUS | ||
| 082 |
_a303.6068 _bWIL/M |
||
| 100 | _aWillis, Bob | ||
| 245 | 0 |
_aMaintaining control: An introduction to the effective management of violence and agression/ _cBob Willis and John Gillett |
|
| 260 |
_aLondon: _bArnold, _c2003. |
||
| 300 | _a149 p. | ||
| 505 | _a 2 Causative factors 8 -- 3 Awareness 23 -- 4 Fear management and responses 38 -- 5 Verbal confrontations and communication 43 -- 6 Responsibility and accountability 66 -- 7 Non-aversive breakaway techniques 72 -- 8 Physical interventions 106 -- 9 Understanding and managing diverse behaviours 113 -- 10 Post-incident 116 -- 11 External risk management and personal safety 122. | ||
| 650 | _aMedical personnel | ||
| 650 | _a Violence in hospitals. | ||
| 650 | _a Safety measures | ||
| 650 | _aMedical personnel | ||
| 650 | _a Violence against | ||
| 700 | _aGillet, John | ||
| 942 | _cWB16 | ||