000 00397nam a2200133Ia 4500
999 _c158437
_d158437
020 _a9780821374566
040 _cCUS
082 _a352.367
_bODU/G
245 0 _aGovernance reform under real-world conditions:
_bcitizens, stakeholders and voice/
_cedited by Sina Odugbemi and Thomas Jacobson.
260 _aWashington:
_bThe World Bank,
_c2008.
300 _axxi, 525 pages :
_bill. ;
_c26cm.
504 _aIncludes index.
505 _a1 Governance Reform under Real-World Conditions 1 -- Part I : Using Political Analysis to Guide Communication Strategies 13 -- 2 Public Opinion, the Public Sphere, and Quality of Governance: An Exploration / Sina Odugbemi 15 -- 3 Citizen Voice and the Public Sphere: Scoping Communication Challenges / Thomas Jacobson, Antonio G. Lambino II 39 -- 4 Dialogues as Communication Strategy in Governance Reform / J.P. Singh 65 -- 5 The Political Economy of Reform: Role of the Internal "Journalist" / Sumir Lal 75 -- Part II : Securing Political Will 93 -- 6 Creating Space for Effective Political Engagement in Development / Matthew Andrews 95 -- 7 Using Public Will to Secure Political Will / Lori Ann Post, Charles T. Salmon, Amber N.W. Raile 113 -- 8 Organizing a Deliberative Participatory Process: What Does the Science Say? / Thomas Webler, Seth Tuler 125 -- Part III : Gaining the Support of Public Sector Middle Managers 161 -- 9 Governance, Stakeholder Involvement, and New Communication Models / Stanley Deetz, Lisa Irvin 163 -- 10 Public Sector Middle Managers: The Critical Link to Driving Public Sector Reforms / Peter Malinga 181 -- 11 Working Appreciatively to Foster Cultures of Public Service / J. Kevin Barge 195 -- Part IV : Building Broad Coalitions of Pro-Change Influentials 207 -- 12 Participation as Dialogue, Debate, and Negotiation: Entangled Promises and Practices / John Forester 209 -- 13 A Consensus-Based, Stakeholder-Driven, and Decentralized Approach to Building Broad Coalitions for Water Sector Reforms / George O. Krhoda 219 -- 14 Building Pro-Change Multisectoral Coalitions to Overcome the Resistance of Powerful Vested Interests / Robert de Quelen 233 -- Part V : Transforming Indifferent or Hostile Public Opinion 249 -- 15 Journalistic Framing and Media Relations for Marginalized Groups / Karen S. Johnson-Cartee 251 -- 16 Transforming Adverse Public Opinion into Support for Reforms / Rey Anthony G. David, Jr. 265 -- 17 Six Big Ideas: ICT as a Vital Tool for Reform / Phil Noble 271 -- Part VI : Instigating Citizen Demand for Good Governance 275 -- 18 Consulting the Public-Thoughtfully / James S. Fishkin 277 -- 19 The Power of Organized Citizens: Fighting for Public Integrity / David Cohen 287 -- 20 Cultivating Deliberative Development: Public Deliberation as a Means of Improving Local, State, and Federal Governance / John Gastil 303 -- 21 Knowledge for Policy Making: Some Questions and Caveats / David E. Apter 317 -- Case Studies: 1 Participation, Transparency, and Consensus Building in Support of Public Sector Reform: The Case of Nicaragua / Michele Bruni 333 -- 2 Communication, Coalition Building, and Development: Public Enterprise Reform in West Bengal and Orissa States, India / S.J. Masty 355 -- 3 Slovakia: Public Opinion and Reform 391 -- 4 Building Support for the Rule of Law in Georgia / Jose-Manuel Bassat 397 -- 5 Tax Reform and Communication in Bulgaria: Getting It Right 413 -- 6 Political Economy of Reforms: Learning from the Delhi Water Sector Experience / Avjeet Singh 419 -- 7 Mobilizing Middle Managers While Keeping Opponents at Bay: Implementing the Philippine Procurement Law / Cecilia Cabanero-Verzosa 431 -- 8 "We Didn't Know People Like Me Could Ask Questions Like This": A Dialogue in Bangladesh / David Prosser 449 -- 9 Public Consultation through Deliberation in China: The First Chinese Deliberative Poll / James S. Fishkin, Baogang He, Alice Siu 461 -- Approaches and Techniques 479 -- Boxes: 14.1 EDSA II, the "Coup d'Text" 241 -- CS3.1 Communicating Difficult Reforms: Eight Lessons from Slovakia / Jeremy Rosner 395 -- Figures: 2.1 The National Democratic Public Sphere 30 -- 3.1 The Public Sphere as an Intermediary System 45 -- 3.2 The Public Sphere: Inputs and Outputs 46 -- 3.3 Three Phases of Political Analysis for Generating Communication Challenges 49 -- 3.4 Comprehensive View of a Reform Initiative Arising from Political Analyses toward Generating Communication Challenges 60 -- 4.1 Dysfunctional States and Societal Demands 71 -- 4.2 Dysfunctional States with Dialogic Communication 72 -- 6.1 Basic Ideas in the "Reform Space" Model 100 -- 6.2 A Stylized Presentation of Varying Reform Conditions across Reform Stages 101 -- 6.3 What Politicians Can Do to Facilitate Reform Space 105 -- 6.4 Effective Political Engagement in Networks, Not Freestanding Individuals 107 -- 8.1 Four Perspectives on Public Participation Process 141 -- 8.2 Fairness in Perspectives A and B 143 -- 8.3 Fairness in Perspectives C and D 144 -- 8.4 Competence in Perspectives A and B 146 -- 8.5 Competence in Perspectives C and D 146 -- 12.1 Integrating Participation with Negotiation 212 -- 13.1 Reasons for Water Sector Reforms in Kenya 223 -- 13.2 Institutional Conflicts in the Water Sector (Under Cap. 372) 224 -- 13.3 Bottlenecks in the Water Sector (Under Water Act Cap. 372) 224 -- 13.4 Institutional Setup under the Water Act of 2002 225 -- 14.1 Circle of Cross-Influence 244 -- 14.2 Ownership in Building the Virtuous Cycle 245 -- 20.1 How Public Deliberation Changes Participants 310 -- CS1.1 Information, Consultation, and Participation 334 -- CS1.2 The Consultation and Participation System: An Elaboration of the CONADES Chart 342 -- CS2.1 Effective Development Communications 378 -- CS7.1 Time Line 2004-06 434 -- CS7.2 Public Awareness of the Procurement Law: A Surprising Statistic? 435 -- CS7.3 Attitudes toward the Law 436 -- CS7.4 Support for Provisions of the Procurement Law 436 -- CS7.5 Attitudes toward Corruption in Government Contracts 437 -- CS7.6 Willingness to Take Action 438 -- CS7.7 Procurement Reform in the Philippines: Getting the Law Passed 439 -- CS8.1 Improved Quality of Discourse: Decrease in the Blame Game-Tracker Survey (Sanglap 1) 452 -- CS8.2 Political Discussion Programs on Air in Bangladesh, July 2005-October 2007 455 -- 2.1 Examples of Communication Influence Requirements of Governance Projects 22 -- 4.1 Possibilities for Voice and Governance in Monologic and Dialogic Communication 73 -- 8.1 Ten Case Studies for Assessing Participants' Views of a Good Communicative Governance Decision-Making Process 134 -- 8.2 Q Statements and Their Ranking for Each Perspective 135 -- 8.3 Q Statements Related to Fairness 144 -- 8.4a Q Statements Related to Competence 147 -- 8.4b Q Statements Related to Who Should Participate 148 -- 8.4c Q Statements Related to Outreach 148 -- 8.4d Q Statements Related to Paying Participants 149 -- 8.4e Q Statements Related to Shaping the Agenda 150 -- 8.4f Q Statements Related to Listening and Speaking 151 -- 8.4g Q Statements Related to Rules for Interaction 152 -- 8.4h Q Statements Related to Influencing the Decision 153 -- 8.4i Q Statements Related to Knowledge and Information 154 -- 8.4j Q Statements Related to the Role of Science and Evidence 155 -- 9.1 Strategic and Collaborative Communication 173 -- CS1.1 Nicaragua Strategic Communication Program Framework 340 -- CS2.1 Privatization, Stakeholders, and Issues 360 -- CS2.2 Time Line: Building Stakeholder Support, West Bengal 369 -- CS2.3 Communication Tools for Stakeholders 387 -- CS6.1 Concerns of Reform Opponents 422 -- CS6.2 Stakeholder Mapping: Who Wins, Who Loses 425 -- CS7.1 Stages of Behavior Change and Levels of Participation and Communication 444 -- CS9.1 Demographics of Sample 466 -- CS9.2 Policy Changes 467 -- CS9.3 Information Gains 468.
650 _aPublic administration -- Case studies
650 _aPublic Affairs & Administration.
650 _aPublic administration.
700 _aCitizens,Stakeholders.
700 _aJacobson, Thomas.
942 _cWB16