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Call centers and the global division of labor : a political economy of post-industrial employment and union organizing / Andrew J.R. Stevens.

by Stevens, Andrew J. R.

Material type: Text Text Publication details: New York: Routledge, 2014Availability: Items available for loan: Central Library, Sikkim University (1) Call number: 381 AND/C.

Women, identity and India's call centre industry/ J.K. Tina Basi.

by Basi, JK Tina.

Material type: Text Text Publication details: London ; New York : Routledge, 2009Availability: Items available for loan: Central Library, Sikkim University (1) Call number: 331.4813811420954 BAS/W.

Employee identity in Indian call centres: the notion of professionalism/ Ernesto Noronha, Premilla D'Cruz.

by Noronha, Ernesto | D'Cruz, Premilla.

Material type: Text Text Publication details: New Delhi, India : Response ; Thousand Oaks, Calif. : SAGE, 2009Online access: Click here to access online Availability: Items available for reference: Central Library, Sikkim University Not for loan (1) .

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