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		Discourse, identities and roles in specialized communication/ edited by Giuliana Garzone and James Archibald by Garzone, Giuliana, ed \| Archibald, James, ed. Series: (Linguistic insights) ; v. 125Material type: Text Publication details: Switzerland: Peter Lang, 2010Availability: Items available for loan: Central Library, Sikkim University (1) Call number: 306.44 GAR/D. Place hold Add to cart (remove)
		Employee identity in Indian call centres: the notion of professionalism/ Ernesto Noronha, Premilla D'Cruz. by Noronha, Ernesto \| D'Cruz, Premilla. Material type: Text Publication details: New Delhi, India : Response ; Thousand Oaks, Calif. : SAGE, 2009Online access: Click here to access online Availability: Items available for reference: Central Library, Sikkim University Not for loan (1) . Add to cart (remove)

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