Managing workplace bullying : how to identify, respond to and manage bullying behavior in the workplace / Aryanne Oade.

What is workplace bullying? : the behaviors and dynamics that constitute workplace bullying -- Why people bully their colleagues : the psychological profile of a workplace bully -- Sowing the seeds for bullying : the first interactions between a bully and their target -- The bullying dynamic : issues of power and choice at the heart of a bullying relationship -- Resisting a workplace bully : choosing to assert yourself, managing your boundaries -- Managing a workplace bully : confronting bullying behavior in a team member -- The role of friends and family members : supporting someone you know through an experience of workplace bullying -- A cautionary tale : a case study -- The human consequences of bullying at work : common emotional, psychological and physical reactions to workplace bullying -- Aftermath : final thoughts on workplace bullying.

"This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour"--Provided by publisher.