Agents of change: crossing the post-industrial divide/ Charles Heckscher
Material type: TextPublication details: Oxford ; New York : Oxford University Press, 2003Description: 237 p. ; 25 cmISBN: 0199261741 (hbk. : alk. paper); 019926175X (pbk. : alk. paper)Subject(s): Organizational change | Pressure groups | Industrial relations | Organizational changeDDC classification: 658.406Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
General Books | Central Library, Sikkim University General Book Section | 658.406 HEC/A (Browse shelf(Opens below)) | Available | P17839 |
Includes bibliographical references (p. [223]-228) and index.
Part I: Introduction
1. Introduction
2. Overview of the Cases
Part II: Cases
3. AT&T: Cooperation Is Not Enough
4. Ferrovie dello Stato [the Italian State Railways]: A Vision Without Agreement
5. Lucent: Towards Strategic Engagement
6. Electricite de France: Moving Towards the National Policy Level
Part III: The Intervention Approach
7. A 'Full Engagement' Approach to Intervention
8. Techniques and Methods
9. The Consultant Role: Transference and Counter-Transference
Part IV: The Emerging Stakeholder Regime
10. Assessing the Interventions: Achievements and Limitations
11. The Current Impasse
12. Towards Post-Industrial Relations
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