Administration and management in criminal justice: a service quality approach/ Jennifer M. Allen, Rajeev Sawhney.

By: Allen,Jennifer MMaterial type: TextTextPublication details: Los Angeles : Sage, c2010Description: xvii, 529 p. : ill. ; 24 cmISBN: 9781412950817 (pbk.); 1412950813 (pbk.)Subject(s): Criminal justice, Administration of | Leadership | Police administrationDDC classification: 364.068
Contents:
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Status Date due Barcode Item holds
General Books General Books Central Library, Sikkim University
General Book Section
364.068 ALL/A (Browse shelf(Opens below)) Available P18064
Total holds: 0

Includes bibliographical references and index.

Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.

There are no comments on this title.

to post a comment.
SIKKIM UNIVERSITY
University Portal | Contact Librarian | Library Portal

Powered by Koha