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Managing your Library and its Quality the ISO 9001 way

By: Balague, Nuria Contributor(s): Saarti, Jarmo Publication details: New Delhi: Chandos Publishing 2011Description: 211pISBN: 9781843346548Subject(s): Product realisation | Normative reference | ISO standardsDDC classification: 020.68

Contents:

1. Quality approaches 2. The ISO standards 3. Origin and evolution of the ISO 9000 standard 4. Which libraries use the ISO 9001 and why Part 2. Building your library's quality management system according to the ISO 9001 standard 5. Introduction 6. Quality management systems requirements 7. Normative reference 8. Terms and definitions 9. Quality management system 10. Management responsibility 11. Resource management 12. Product realisation 13. Measurement, analysis and improvement 14. The certification process 15. Further ideas for improving the quality management system

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
General Books	Central Library, Sikkim University General Book Section	020.68 BAL/M (Browse shelf(Opens below))	Available		053027

Total holds: 0

1. Quality approaches
2. The ISO standards
3. Origin and evolution of the ISO 9000 standard
4. Which libraries use the ISO 9001 and why
Part 2. Building your library's quality management system according to the ISO 9001 standard
5. Introduction
6. Quality management systems
requirements
7. Normative reference
8. Terms and definitions
9. Quality management system
10. Management responsibility
11. Resource management
12. Product realisation
13. Measurement, analysis and improvement
14. The certification process
15. Further ideas for improving the quality management system

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