Meeting the Needs of Student Users in Academic Libraries: Reaching across the great divide

ication List of figures and tables Acknowledgements About the authors and contributors Chapter 1: The divide as we see it Abstract: Introduction Book layout Chapter 2: Services in the information commons Abstract: Introduction Background What works in the information commons environment Reference services: the dinosaur in the commons? Conclusion Chapter 3: A post-occupancy look at library building renovations: meeting the needs of the twenty-first century users Abstract: Introduction Literature review Six library building profiles Observations about the six profiles Survey results Conclusion Appendix New Library Spaces: Post-Occupancy Survey Chapter 4: Assess to cultivate your own library Abstract: Introduction Surveys tracking trends and perceptions Anthropological and ethnographic approaches to assessment User experience in academic libraries Conclusion Chapter 5: Millennials and technology: putting suppositions to the test in an academic library Abstract: Introduction Our research Hardware ownership and usage Online courses Social software and gaming Student research habits Conclusion Appendix Chapter 6: We asked and they told us: survey — 2 Abstract: Survey methodology Survey participant profiles Library user survey: data and results Library staff survey: data and results Library users and library staff: how they compare Review of findings and comments Chapter 7: Reaching across the divide Abstract: Concluding words Appendix A: Library user survey Appendix