Call centers and the global division of labor : a political economy of post-industrial employment and union organizing / Andrew J.R. Stevens.

By: Stevens, Andrew J. RMaterial type: TextTextPublication details: New York: Routledge, 2014Description: xiv, 220 pages ; 24 cmISBN: 9780415659130 (hardback)Subject(s): Call centers | Call centers -- Canada | Call centers -- India | Telecommunication -- Employees -- Labor unions | Telecommunication -- Employees -- Labor unions -- Canada | Telecommunication -- Employees -- Labor unions -- India | SOCIAL SCIENCE / Sociology / General | BUSINESS & ECONOMICS / Outsourcing | BUSINESS & ECONOMICS / LaborDDC classification: 381
Contents:
1. Introduction. 2. The globalization of knowledge work. 3. The political economy of offshoring. 4. The global division of call center work. 5. India: Labor organizing offshore. 6. Centers of steel. 7. Global division of knowledge labor, global unionism. 8. Conclusion
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
General Books General Books Central Library, Sikkim University
General Book Section 		381 AND/C (Browse shelf(Opens below)) Available P36364
Total holds: 0

1. Introduction. 2. The globalization of knowledge work. 3. The political economy of offshoring. 4. The global division of call center work. 5. India: Labor organizing offshore. 6. Centers of steel. 7. Global division of knowledge labor, global unionism. 8. Conclusion

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