Strategic management in tourism / edited by Luiz Moutinho - 2nd ed. - Wallingford, Oxfordshire : Cambridge, MA : CABI, 2011. - x, 313 p. : ill. ; 25cm.

Includes bibliographical references and index.

1 The new business environment and trends in tourism / Luiz Moutinho, Ronnie Ballantyne, and Shirley Rate

2 Futurecast applied to tourism / Luiz Moutinho, Ronnie Ballantyne, and Shirley Rate

3 The Travel and Tourism Competitiveness Index as a tool for economic development and poverty reduction / Larry Dwyer, Peter Forsyth, and Wayne Dwyer

4 Demand modelling and fuzzy time series forecasting / Stephen F. Witt [and others]

5 Consumer behaviour in tourism / Luiz Moutinho, Ronnie Ballantyne, and Shirley Rate

6 Strategic innovation in tourism business / Anne-Mette Hjalager -- The transformation of distribution channels / Enrique Bigne

7 Human empowerment, management and tourism / Jithendran Kokkranikal, Jonathan Wilson, and Paul Cronje

8 Operations management in tourism / Geoff Southern -- Financial management in tourism / James Wilson and Luiz Moutinho

9 Financial impact of tourism marketing / James Wilson and Luiz Moutinho

10 Strategic planning and performance management / Luiz Moutinho, Shirley Rate, and Ronnie Ballantyne

11 eTourism strategy / Dimitrios Buhalis

12 Process-based management in tourism / Geoff Southern

13 International strategies in tourism / Eduardo Parra-Lopez, Vanessa Yanes Estevez, and Mercedes Melchior Navarro

9781845935887 1845935888


Tourism--Management

910.68 / MOU/S