TY - GEN AU - DRU/M TI - Management Essentials SN - 9781633699670 U1 - 658 PY - 2020/// CY - United States of America PB - Havard Business School Publishing KW - Management KW - Service institution KW - Theories N1 - Part I. What is management?: Why managers? Management: its roots and its emergence Management: a look backward and a look forward The dimensions of management The challenges of management Part II. What is a manager?: Managers and their work Management by objectives and self-control From middle management to knowledge organization Staffing for excellence Part III. What is a business?: What is a business? Business realities The power and purpose of objectives The delusion of profits Managing capital productivity Managing the public service institution ER -