TY  - BOOK
AU  - Matthews, Joseph R
TI  - Measuring for Results the Dimensions of Public Library Effectiveness
U1  - 027.6 
PY  - 2004///
CY  - Chennai
PB  - Library of Congress Cataloging in-Publication Data
KW  - Mission
KW  - Vision
KW  - Strategy
N1  - 1) Introduction
2) The Grail of Library Goodness
3) Mission, Values, Vision, and Strategy
4) Public Library Users
4) Input, Process, and output Measures
ER  -