Matthews, Joseph R

Measuring for Results the Dimensions of Public Library Effectiveness Joseph, R Matthews - Chennai: Library of Congress Cataloging in-Publication Data, 2004. - 240p.

1) Introduction
2) The Grail of Library Goodness
3) Mission, Values, Vision, and Strategy
4) Public Library Users
4) Input, Process, and output Measures


Mission.
Vision.
Strategy.

027.6 / MAT/M