TY - BOOK AU - Ritchie,Brent W. TI - Crisis and disaster management for tourism SN - 9781845411060 U1 - 910.684 PY - 2009/// CY - Buffalo PB - Channel View Publications KW - Tourism KW - Management KW - Crisis management KW - Travel KW - Safety measures N1 - Includes bibliographical references (p. 272-291) and index; 1. Introduction to Tourism Crisis and Disaster Management -- 2. Classifying and Understanding Crises and Disasters -- 3. Strategic Crisis and Disaster Planning and Management -- 4. Tourism Crisis Prevention and Disaster Mitigation -- 5. Tourism Disaster and Crisis Preparedness and Planning -- 6. Coordination, Control and Resource Allocation -- 7. Crisis and Disaster Communication and Recovery Marketing -- 8. Long-term Recovery and Resolution -- 9. Knowledge Management and Organisational Learning -- 10. Conclusion and Reflections on Tourism Crisis and Disaster Management ER -