TY  - GEN
AU  - Scammell,Alison 
TI  - Handbook of Information Management
SN  - 9780851424576
U1  - 658.4038 
PY  - 2005///
CY  - New York
PB  - Routledge
KW  - Library science
KW  - Library science Great Britain Handbooks, manuals
KW  - Special libraries
N1  - Introduction 
1) Digital library services: an overview of the hybrid approach. 
2) Staffing the special library 
3) Organising access to information by subject 
4) Information needs assessment 
5) Information audits 
6) Performance measurement and metrics 
7) Knowledge management working at the speed of ‘e’ 
8) Records management 
9) The enquiry service 
10) The use of the Internet in special librarianship
ER  -