Reference and Information Services: An Introduction
- United States of America: Libraries Unlimited, 2020.
- 748p.
History and functions of reference services Ethics The reference interview Instructional strategies for the reference interview Consortia and cooperation Models of reference services Management of reference services Evaluation and assessment of reference services Training and professional development Marketing and promotion of reference services Reference services for children and young adults Reference services for diverse populations Introduction to information creation and dissemination Selection and evaluation of reference sources Licensing and managing electronic resources Search strategies for online sources Ready-reference sources
9781440875045
Information Services Textbooks Services de documentation Reference services Libraries