Matthews, Joseph R

Measuring for results: The dimensions of public library effectiveness - Chennai: Library of Congress Cataloging in-Publication Data, 2004. - 240p.

1) Introduction
2) The Grail of Library Goodess
3) Mission, Values, Vision, and Strategy
4) Public Library Users
5) Input, Process, Output Measures

9781591581000


Mission.
Vision.
Stratedy.

027.6 / MAT/M

027.6 / MAT/M