Bovee, Courtland L. <br/><br/>
Business communication today / 
Vourtland L. Bovee, john V. Thill, Abha Chaterjee 
 - 10th ed. 
 - New Delhi;  Pearson Prentice Hall  2011 
 - xxxvii, 583  PB 
<br/><br/>1. Understanding the foundations of business communication<br/>2. Applying the three steps writing process<br/>3. Crafting brief messages<br/>4. Supporting messages with quality inforrmation<br/>5. Planning, writing, and completing reports and proposals... 
<br/><br/><label>ISBN: </label>9788131757994 
<br/><br/><label>Dewey Class. No.: </label>658.45  / BOV/B