TY  - BOOK
AU  - Robbins;Hunsaker
TI  - Training in Interpersonal Skills: Pearson New International Edition : TIPS for Managing People at Work
SN  - 9781292033952
PB  - Pearson
N1  - 1. Skills: An Introduction

2. Self-Awareness: A Point of Departure

3. Self-Management: Clarifying Values, Setting Goals, and Planning

4. Applying Emotional Intelligence

5. Sending Interpersonal Messages

6. Listening and Reading Nonverbal Messages

7. Providing Feedback

8. Communicating Across Cultures

9. Setting Goals for Others

10. Coaching, Counseling, and Mentoring

11. Empowering People Through Delegation

12. Politicking

13. Applying Leadership Style

14. Managing Change

15. Facilitating Teamwork

16. Valuing Diversity

17. Ethical Decision Making

18. Creative Problem Solving

19. Resolving Conflicts

20. Persuading

21. Negotiating



UR  - http://lib.myilibrary.com?id=526944
ER  -