The SAGE Handbook of Conflict Communication/  integrating theory, research, and practice 
Oetzel,John G.[ed.] 
 - Second Edition 
 - Los angeles:  SAGE Publications, Inc,  2013-. 
 - 898 
<br/><br/><label>ISBN: </label>1412987792 
<br/><br/><label>Dewey Class. No.: </label>303.6  / OET/S