Tourism/ a modern synthesis
Page,Stephen J.
- 3rd.ed
- Australia: South -Western, 2009.
- 663
Understanding tourism 01 1 Introduction to tourism: themes, concepts and issues 03 2 The evolution and development of tourism 24 3 Understanding tourism demand 49 4 Understanding the tourist as a consumer 74 Understanding the tourism industry 101 5 Understanding and managing tourism supply: an introductory framework 103 6 Information communication technolo gies and e-tourism 123 7 Travel intermediaries: tour operators and travel agents 144 8 Transporting the tourist 167 9 Visitor attractions 196 10 Tourism accommodation and hospitality services 225 Human resource management in tourism 255 12 Financing tourism operations 273 13 Tourism and entrepreneiirship 291 14 The role of the public sector in tourism 308 15 Marketing tourism 333 16 Marketing tourism destinations 355 17 Economic impacts 385 18 Social and cultural impacts 405 19 Environmental impacts 422 20 The challenge of sustainability 440 Trends and themes in the use of tourist resources 467 21 Urban tourism 470 22 Rural tourism 494 23 Coastal and resort tourism 513 24 Tourism in the less developed world 530 Managing tourism activities 549 25 Planning and managing the tourist experience 551 26 Tourist health and safety: global challenges for tourism 575 27 Event tourism 599 28 The future of tourism 622