TY - BOOK AU - Lussier, Robert N. TI - Management fundamentals: concepts, applications, skill development SN - 0324306083 U1 - 658 PY - 2006/// CY - Australia PB - South-Western, Div of Thomson Learning N1 - Part i: Managing in a Global Internet Environment i: Managing 2 Appendix A: A Brief History of Management 37 2: Environment: Culture, Ethics, and Social Responsibility 44 3: The Global Environment and Entrepreneurship 76 Part 2: Planning 4: Creative Problem Solving and Decision Making 108 5: The Strategic and Operational Planning Process 146 Appendix B: Time Management 185 Part 3: Organizing 6: Organizing and Delegating Work 194 7: Managing Change: Innovation and Diversity 228 8: Human Resources Management: Staffing 258 Appendix C: Career Management and Networking 295 Part 4: Leading 9: Organizational Behavior: Power, Politics, Conflict, and Stress 304 10: Team Leadership 348 11: Communicating and Information Technology 382 Appendix D: Written Communication 422 12: Motivating for High Performance 426 13: Leading with Influence 456 Part 5: Controlling 14: Control Systems: Financial and Human 486 15: Operations, Quality, and Productivity 524 ER -