Lussier, Robert N. <br/><br/>
Management fundamentals: concepts, applications, skill development/ 
Robert N.Lussier 
 - 3rd ed. 
 - Australia:  South-Western, Div of Thomson Learning,  2006. 
 - 640 p. 
<br/><br/><br/>Part i: Managing in a Global Internet Environment<br/>i: Managing 2<br/>Appendix A: A Brief History of Management 37<br/>2: Environment: Culture, Ethics, and Social Responsibility 44<br/>3: The Global Environment and Entrepreneurship 76<br/>Part 2: Planning<br/>4: Creative Problem Solving and Decision Making 108<br/>5: The Strategic and Operational Planning Process 146<br/>Appendix B: Time Management 185<br/>Part 3: Organizing<br/>6: Organizing and Delegating Work 194<br/>7: Managing Change: Innovation and Diversity 228<br/>8: Human Resources Management: Staffing 258<br/>Appendix C: Career Management and Networking 295<br/>Part 4: Leading<br/>9: Organizational Behavior: Power, Politics, Conflict, and Stress 304<br/>10: Team Leadership 348<br/>11: Communicating and Information Technology 382<br/>Appendix D: Written Communication 422<br/>12: Motivating for High Performance 426<br/>13: Leading with Influence 456<br/>Part 5: Controlling<br/>14: Control Systems: Financial and Human 486<br/>15: Operations, Quality, and Productivity 524<br/> 
<br/><br/><label>ISBN: </label>0324306083 
<br/><br/><label>Dewey Class. No.: </label>658  / LUS/M