The handbook of intergroup Communication/ 
Giles,Howard 
 - 1st.ed. 
 - New York:  Routledge,  2012. 
 - 410 
<br/><br/><label>ISBN: </label>9780415889650 
<br/><br/><label>Dewey Class. No.: </label>303.482  / GIL/H