The psychology of conflift and conflict management in organizations/
edited by Carsten K. W. De Dreu, Michele J. Gelfand
- London: LEA, 2008.
- 484 p. HB
1 Conflict in the Workplace: Sources, Functions, and Dynamics Across Multiple Levels of Analysis Cnrstcn K. W. De Dreu and Michele J. Gelfand 2 Conflict at Work Throughout the History of Organizations David Jaffee Communication Processes and Conflict Management Mara Olekalns, Linda L. Putnam, Laurie R. Weingart, and Laurie Metcalf Conflict and Group Decision Making: The Role of Social Motivation Bianca Beersma, Donald E. Conlon, and John R. Hollenbeck Dissent as a Facilitator: Individual- and Group-Level Effects on Creativity and Performance Stefan Schuh-Hardt, Andreas Mojzisch, and Frank Vogelgesang Conflict, Diversity, and Faultlines in Workgroups Karen A. Jelin, Katerina Bezrukova, and Sherry Thatcher Workplace Aggression and Conflict. Constructs, Commonalities, and Challenges for Future Inquiry Jana L. Raver and Julian Barling 8 Conflict Escalation in Organizations Denii G. Pruill 9 Conflict, Health, and Well-Being Paul E. Spector and Vnlentina Bruk-Lce 10 The Role of Third Parties/Mediation in Managing Conflict in Organizations Barry M. Goldman, Russell Cropanzano, Jordan Stein, and Lehman Benson III 11 Organizational Dispute Resolution Systems Julie B. Olson-Buchanan and Wendy R. Boszoell 12 Union-Management Conflict: Historical Trends and New Directions Ray Friedman, Larry Hunter, and Ying Ghen 13 Social Identification Processes, Conflict, and Fairness Concerns in Intergroup Mergers Deborah /. Terry and Cartherine E. Amiot 14 On the Outside Looking In: Window Shopping for Insights Into Diversity-Driven Conflict Kristin Smith-Crowe, Arthur P. Brief, and Elizabeth E. Umpress 15 Making Sense of an Elusive Phenomenon Deborah M. Kolb 16 Theory of Conflict in the Workplace: Whence and Whither Peter J. Carnevale 17 Conflicts in the Study of Conflict in Organizations Dean Tjosvold