Routledgehandbook nof applied communication research/ 
Frey,Lawrence R. 
 - 1st ed. 
 - New York:  Routledge,  2009. 
 - 670 p. 
<br/><br/><label>ISBN: </label>9780805849837 
<br/><br/><label>Dewey Class. No.: </label>302.2072  / FRE/R