TY - BOOK AU - Steel,Jon TI - Truth, lies, and advertising: the art of account planning SN - 9780471189626 U1 - 659.111 PY - 1998/// CY - New York PB - Wiley KW - Advertising campaigns KW - United States KW - Planning KW - Advertising KW - Advertising agencies KW - Customer services N1 - "An Adweek book."; Includes bibliographical references (p. 277-279) and index; No Room for the Mouse: The Failure to Involve Consumers in Advertising Communication. Silent Partners: Account Planning and the New Consumer Alliance. The Blind Leading the Bland: Advertising Follows Research...in the Wrong Direction. Peeling the Onion: Uncovering the Truth and Stimulating Creative Ideas through Research. The Fisherman's Guide: The Importance of Creative Briefing. Ten Housewives in Des Moines: The Perils of Researching Rough Creative Ideas. Serendipity: "Got Milk?" Acknowledgments. Bibliography. Index. Credits ER -