TY - BOOK AU - Bunga, Stephe TI - The art of action: how leaders close the gaps between plans, action and results SN - 9781857885590 U1 - 658.4092 PY - 2011/// CY - London PB - Nicholas Brealey KW - Strategic planning. KW - Leadership. KW - Business planning. N1 - 1. The problem what do you want me to do? -- 2. The cause Three Gaps Clausewitz and friction Friction and non-linearity The three gaps summary -- 3. Elements of a solution directed opportunism -- 4. The knowledge gap -- 5. The alignment gap Brieing and Backbrieing -- 6. The effects gap Independent Thinking Obedience Building the organisation -- 7. Leadership that works. ER -