Marketing: planning, implementation, and control
by William M. Pride and O. C. Ferrell
- New Delhi: Cengage Learning India Pvt. Ltd. 2010.
- 564 p.
Part I : Marketing strategy and customer relationships. Part 2 : Environmental forces and social and ethical responsibilities. Part 3 : Using information, technology, and target market analysis. Part 4 : Customer behavior. Part 5 : Product decisions. Part 6 : Distribution decisions. Part 7 : Promotion decisions. Part 8 : Pricing decisions.