TY - BOOK AU - Das, S.K TI - Building a world class civil service for twenty first century india SN - 9780198068662 U1 - 352.6354 PY - 2010/// CY - New Delhi PB - Oxford University Press KW - Civil service reform KW - India KW - Administrative agencies--Management KW - Public administration N1 - Introduction -- Part One: The Civil Service -- 1. The Civil Service that We Have -- Part Two: Institutional Framework -- 2. Clarity of Purpose and Task -- 3. Policy Making -- 4. Delivering Public Services -- 5. Results Orientation -- 6. Performance Management -- 7. Managing Poor Performance -- 8. Integrating Financial Management with Performance Management -- 9. Performance Reporting: The Accounting Parameters -- 10. Risk Management -- Part Three: Organizational Framework -- 11. Recruitment -- 12. Senior Executive -- 13. Tenure -- 14. Domain Competency -- 15. Identification with the Organization -- 16. Civil Service Management -- 17. Post-retirement Placement -- Part Four: Legal and Ethical Framework -- 18. The Legislative Framework -- 19. The Ethical Framework -- 20. Conclusions ER -