Learn Information and Reference Sources and Services/

1. Information Services : Concept, Need and
Purposes
Information: Its Nature, Characteristics and
Generation; Information and Reference Service;
Responsive & Anticipatory Service; Theories of
Reference Service; Five Laws of Library Science
and Reference Service; Reference & Information
Service in Different Types of Libraries; Reference
Service & Types and Methods of Providing
Reference Service.
2. Organization of Reference & Information
Services and Departments
Organization of Reference Department; Reference
Books and Its Categories; Criteria for Evaluating
Reference Books; Qualities and Qualifications of
Reference Librarian / Information Officer;
Reference Queries: Its Types; Documentation: Its
Need, Purpose and Growth of Documentation
Centres in India.
3. Sources of Information
Documents and Its Types; Information Sources :
Primary, Secondary and Tertiary Sources.
4. Reference Sources and their Evaluation
Encyclopedia: Dictionary; Geographical Sources;
Bibliography: Its Types, Compilation of Subject
Bibliographies, Bibliographic Control; Ready
Reference Sources : Year Books & Annuals,
Almanac, Directories, Handbook & Manuals;
Statistical Sources; Reference Sources for Current
Events; Non-Documentary Sources.
Bibliographic Services
Indexing : Need, Purpose and Types; Pre-
coordinate & Post-coordinate Indexing; Chain
Indexing: PRECIS, KWIC. KWOC etc.; Abstract
: Its Types, Objectives and Techniques of Abstract
Writing; Important Abstracting Services like
Chemical Abstract, Engineering Abstract,
Sociological Abstract, LISA, Indian Dissertation
Abstract, SCI, SSCI etc.; Current Awareness
Service (CAS); Selective Dissemination of
Information Service (SDI); Translation Service;
Literature Searching; Document Delivery Service;
Reprography Service.
6. Documentation and Information Centres and
their Activities
Description and Activities of Important Centres
like: NASSDOC, FID, UNESCO, INSDOE or
NISCAIR, VINITI.
7. User and User Education
User : Its Types; Information Needs, Methods of
User Studies; User Education, Methods & Levels
of User Education; User Education Programmes.