Tourism management : an introduction / Stephen J. Page.
Material type:
TextPublication details: Oxford ; Burlington, MA : Butterworth-Heinemann 2011Edition: 4th edDescription: x, 382 p. : col. ill. ; 25 cmISBN: 9780080969329 (pbk.); 0080969321 (pbk.)Subject(s): Tourism | Tourism -- ManagementDDC classification: 910.68 | Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
General Books
|
Central Library, Sikkim University General Book Section | 910.68 PAG/T (Browse shelf(Opens below)) | Available | P43863 |
Previous editions had subtitle: Manageing for change.
Previous ed.: 2009.
Includes bibliographical references and index.
Tourism today: Why is it a global phenomenon embracing all our lives?
Introduction
Travel and sustainabllity
Wtiy study tourism? Is it just about enjoyment and tiolidays?
TTie leisure society
The internet
Concepts - tourism, the tourist and travel
An organizing framework for the analysis of tourism
The tour, holidays, leisure time and the destination
Measuring tourism
The growth of global tourism and volatility in demand
New foroes affeoting tourism - globalization, inequality and the developed and
developing World
A framework for the Bo'pk
Tourism and management as a foous for the book
Managing tourism demand and supply: The perennial
management ohallenge for tourism organizations
The tourism supply ohain
Managing the tourism seotor
Tourism: Its origins, growth and future
Introduotion
Tourism and the coast: The seaside resort
Tourism in the Edwardian and inter-war years
Post-war tourism: Towards international mass tourism
The future of tourism
Spaoe tourism
Conclusion
Demand: Why do people engage In tourism?
Introduction
What is tourism demand?
The motivation diohotomy: Why do people go on holiday?
Intrinsic and extrinsic motivation
Maslow's hierarohy model and tourist motivation
The tourism tradition of motivation studies: Classifying and understanding tourist
motives
Consumer behaviour and tourism
Purchasirig a holiday
The tounst image of products and places
Ttie future of tourism demand
Conclusion
4 Transporting the tourist I: Surface transport
Introduction
Transport, tourism and the tour
Policy issues in tourist transport
Land-based transport
Water-based transport
Managing land- and surfaoe-based tourist transport
5 Transporting the tourist II: The aviation sector
Introduotion
The role of the airport as a tourist terminal facility
The international airline industry
Managing the airline industry
Regulating international air transport
Airline marketing: Its role and recent innovations
The low-oost carriers: Aligning service provision to demand
Airline marketing and developing client relationships: Frequent flyer
programmes and alliances
Future trends
Conclusion
The future of tourist travel ahd trahsport
6 Accommoclation and hospitality services
Ihtroduotioh
The hospitality sector
The aocommodation seotor
The acoommodation sector as a global phehomehoh and operational issues
The oharaoteristics of the aocommodatioh industry
Types of tourist aocommodation
Conclusion
7 Tour operating and travel retailing
Introduction
The tour operator
The European holiday market
ATOL trends
Consumer trends affecting the future of tour operating
Consumer issues in tour operating
Marketing and planning the holiday: The holiday broohure
Busihess travel
Travel agehts and information communication teohnology
Social networking and tourism
The future of travel retailihg
Cohclusioh
8 Visitor attractions
Introduction
Classifying visitor attractions
Visitor attractions ih the UK- IVicent trehds ahd patterns
Visitor attractions: Product considerations
Attractions as a leisure product
Visitor attractions and the product life cycle
Visitor attractions and the visitor experience
Managing the visitor experience: Potential and prospects
The future for visitor attraction management
Conclusion
9 The management of tourism
Introduction
Managing tourism businesses: Key principles
The purpose of management In tourism organizations
What do tourism managers manage?
Marketing tourism as a management function
Managing operational issues in tourism businesses
Managing service provision: Human resource issues and service delivery
Service provision in tourism: A perennial management challenge?
Developing and managing tourism ventures in the small business sector
Tourism and innovation
Tourism management in action: Designing and developing a visitor attraction
Conclusion
10 The public sector and tourism
Introduction
Governments and tourism
Planning and tourism
Government tourism strategies
The public sector marketing of tourism
The future of the public sector in the management of tourism
11 Managing the visitor and their impacts
Introduction
The geography of tourism: Its application to impact analysis
European tourism: Trends and patterns
The geography of European tourism based on air transport: Key trends
and impacts
Analysing the impact of tourism
The economic impact of tourism
Social and cultural impacts of tourism
Tourism and the environment
Visitor management
Future issues for visitor management
12 The future of tourism: Post tourism?
Introduction
The spread of tourism
Understanding the future of tourism
The pressures for tourism to change
Crises and disasters in tourism
Technology and tourism
Climate change, tourism and the environment: Its impact on future
tourism trends
New business trends
Limiting tourism: The beginning of the end?
Towards a new tourism management concept: Managed tourism
There are no comments on this title.