Managing your Library and its Quality the ISO 9001 way
Publication details: New Delhi: Chandos Publishing 2011Description: 211pISBN: 9781843346548Subject(s): Product realisation | Normative reference | ISO standardsDDC classification: 020.68
Contents:
1. Quality approaches
2. The ISO standards
3. Origin and evolution of the ISO 9000 standard
4. Which libraries use the ISO 9001 and why
Part 2. Building your library's quality management system according to the ISO 9001 standard
5. Introduction
6. Quality management systems
requirements
7. Normative reference
8. Terms and definitions
9. Quality management system
10. Management responsibility
11. Resource management
12. Product realisation
13. Measurement, analysis and improvement
14. The certification process
15. Further ideas for improving the quality management system
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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General Books
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Central Library, Sikkim University General Book Section | 020.68 BAL/M (Browse shelf(Opens below)) | Available | 053027 |
Total holds: 0
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| 020.68 BAL/D Development of library management / | 020.68 BAL/D Development of Library Management | 020.68 BAL/D Development of Library Management | 020.68 BAL/M Managing your Library and its Quality the ISO 9001 way | 020.68 BRY/E Effective library and information centre management / | 020.68 DHI/L Learn library management/ | 020.68 DHI/L Library Management: A Manual for Effective Management |
1. Quality approaches
2. The ISO standards
3. Origin and evolution of the ISO 9000 standard
4. Which libraries use the ISO 9001 and why
Part 2. Building your library's quality management system according to the ISO 9001 standard
5. Introduction
6. Quality management systems
requirements
7. Normative reference
8. Terms and definitions
9. Quality management system
10. Management responsibility
11. Resource management
12. Product realisation
13. Measurement, analysis and improvement
14. The certification process
15. Further ideas for improving the quality management system
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