Banking on change : the development and future of financial services / edited by Ouida Taaffe.

Banking, Finance and Society / Peter Hahn -- Standing the Test of Time / Paul Lynam -- What Happens When Nobody is Watching / Kern Alexander, Paul Fisher -- It Takes an Ecosystem / Alexander Malaket -- A New Playbook for Banks / William A Allen -- Sustainable Investment / Elizabeth Corley -- Living ‘Off Income’ / Richard Tomlinson -- Power to the Customer / Anne Boden -- RIP Libor / Richard Northedge -- Boosting UK Bank Competition / Martin Stewart -- Changing the Face of Banking and Finance / Shelley Doorey-Williams -- Getting the Right Stuff / Mike Thompson -- Financial Education / Andy Davis -- Banking on Identity / David G W Birch -- Going Over the Top / Renier Lemmens -- Banking Technology / Anthony Gandy -- The Future of Payments / Ruth Wandhöfer -- Life Lessons / Alex Fraser.

Includes index.

PRAISE FOR Banking on Change "In this 140th Anniversary celebration book, The London Institute of Banking and Finance stick to their core function of educating us all, but especially aspirant bankers, on the role and concerns of (retail and commercial) banking in the UK. They have assembled a well-chosen group of practitioners from a range of professions to write clear and easily assimilable essays, no technical expertise required, on a wide variety of current banking issues. If you want to learn about the current practices and problems of UK retail banking, this book must be essential reading." --Charles Goodhart, emeritus professor of banking and finance at the London School of Economics "In this important book, a line from Bill Allen's contribution is key: 'Nobody can predict the ferocity of the gale of creative destruction' that faces the financial services sector. True; but if you read the many and varied contributions, you'll have a pretty good idea. Moreover, you'll understand how we (that is, bankers) got here - and what we should do to make the industry more competitive, fairer and more genuinely useful. It is a soup-to-nuts look at banking - from the early days of the Institute of Banking, through the go-go years of ifs, to a present and future that are likely to be dominated by technology. It is well-worth a long read." --Andrew Hilton, director, Centre for the Study of Financial Innovation "If you were to imagine what a book celebrating 140 years of financial knowledge might contain, you could not come up with a better selection than this. As well as a historic sweep - from no-tech to fintech, the decline of trust and the rise of competition - today's hot subjects are addressed, including sustainable investing, cultural diversity and digital identity. The cradle-to-grave nature of the industry is captured in pieces about financial education and pensions. And it's well written, setting the scene nicely for the next era." --Jane Fuller, Fellow of the Society of Investment Professionals Financial services are undergoing rapid, and potentially dramatic, change. What will happen in payments, in sustainable finance and in fintech? How can the industry boost financial inclusion and ensure that its workforce has the skills it needs to meet regulatory requirements and to compete with new entrants? Can trade finance rise to the challenge of underpinning global trade for all and help the developing world avoid "financial abandonment"? What do financial services need to do to protect our digital identities? Banking on Change provides insights by experts and influencers from across the financial services industry on these and other questions. Published to mark the 140th anniversary of The London Institute of Banking & Finance, this book is intended to be of lasting value to both students and professionals.