The whistleblowing guide : speak-up arrangements, challenges and best practices / Kate Kenny, Wim Vandekerckhove, Marianna Fotaki.

Cover; Title Page; Copyright; Contents; About the Companion Website; Chapter 1 Introduction: The Importance of Speak-up Arrangements; Speaking Up in Organizations; Speak Up Arrangements: A New Perspective for Theory and Practice; Sustainable Speak-up Systems: A Model; Rationale; Who Should Read This Book?; Purpose of the Book; About the Authors; About the Book; Endnotes; Chapter 2 Why Speak-up Systems: Why Now?; Introduction; Background: Why Speak-up Systems, Why Now?; Importance of Effective Speak-up Systems: The Issue of Retaliation

Existing Research into Speak-up Arrangements in OrganizationsRevisiting the Myths; Speaking Up and Trust; Research into Speak-up Arrangements; Effective Speak-up Arrangements: Towards a New Framework; Endnotes; Chapter 3 A Comparative Study of Speak-up Arrangements in Banking, Engineering, and Healthcare Sectors; Introduction; Banking; Speak-out in the Banking Sector; Case in Focus; Key Learning; Engineering; Speak-out in the Engineering Sector; Case in Focus; Key Learning; Healthcare; Speak-out in the NHS; Case in Focus; Key Learning; Conclusion; Endnotes

Chapter 4 Challenges and Obstacles to Effective Speak-up ArrangementsHow Do People Speak Up?; Whistleblowing Is a Protracted Process; What Expectations Do Speak-ups Entail?; Challenges of Operating Speak-up Arrangements; Time; Independence; Responsiveness; Barriers to Responsiveness; Anonymous Concerns; Legal Issues; Invisibility of the Response; Strategies for Trustworthiness (and Their Potential Pitfalls); Creating Trust; Maintaining Trust; Facilitators of Responsiveness; Always Be as Responsive as You Can; Using Speak-up Data; Pattern Recognition; Data for Training Purposes

Publishing Aggregated Speak-up DataBringing It All Together: A Model for Developing Sustainable Speak-Up Systems; Conclusion; Endnotes; Chapter 5 Speak-up Procedures: A Guide for Professionals; Executive Summary; Benefits of Effective Speak-up Arrangements:; Recommendations; Endnotes; Chapter 6 Conclusions; Academic Literature; Empirical Work; A Framework for Understanding Speak-up Arrangements; Independence; Responsiveness; Time; Practical Relevance and Recommendations; Endnotes; Bibliography; Appendix 1 Speak-up Arrangements -- Key Theories; Employee Voice

Fearless Speech-Foucault 2001, 2010Trust-Möllering 2013; Ethical Culture-Kaptein 2011; Interactional Communication-Watzlawick Et Al. 1967; Endnote; Appendix 2 Project Methodology; Sample and Data Collection; Analysis; Endnotes; Appendix 3 Other Resources; Teaching and Learning Resources; Online Resources; Index; EULA

Choose the best speak-up arrangements for your organisation The last five years have seen dramatic and fundamental changes in whistleblower procedures for organisations. Prompted by a spate of important public disclosures, organizations are now mandated by law to implement effective arrangements enabling employees to speak up about perceived wrongdoing. Currently few resources exist to help with this. To help fill the gap, The Whistleblowing Guide examines the opportunities and challenges associated with different types of whistleblowing and speak-up arrangements, making recommendations based on best practices you can trust.-Identifies the major organisational, structural and cultural obstacles to speaking up through speak-up arrangements -Proposes effective whistleblowing and speak-up arrangements -Explains the specific policy and legislation requirements that can promote or impede the effective implementation of speak-up arrangements, and how these can be translated into commercial and public organizations across sectors and cultures -Makes a clear distinction between internal and external reporting arrangements The Whistleblowing Guide offers conceptual clarification about these key issues, including a focus on internal and external speak-up procedures, organisational response and communication, impartiality and trust.