Normal view MARC view ISBD view

IT application service offshoring: An insider's guide/ Mario Lewis and Manoj Vijayan

By: Lewis, MarioContributor(s): Vijayan, ManojMaterial type: Text

TextPublication details: SAGE, 2006ISBN: 9789352800483Subject(s): Business and ManagementOnline resources: Click here to access online

Contents:

A roadmap to understanding offshoring -- The fundamentals of offshoring -- Offshoring: understanding the term -- Is offshoring a mature concept? -- Should you be considering offshoring at all? -- What kinds of work can be offshored? -- Types of work which should not be offshored -- Offshore venture models -- Outsourced operations -- Vendor evaluation -- Captive operations -- Location, location, location -- Captive centre start-up models -- Joint venture operations -- Summary of risk and effort -- Offshore delivery engagement models -- Resource augmentation ('unmanaged' services) -- Consulting services -- Managed services -- Product delivery -- Service delivery -- Hybrid delivery -- Working out the delivery location model -- The offshoring approach -- Offshoring global or multi-vertical IT operations -- Offshoring single region operations -- Offshoring application development, testing, support and maintenance -- Development activities -- Support and maintenance activities -- Offshoring single horizontal services -- Estimating and scheduling offshore work -- Communication to staff -- The offshore infrastructure -- Offshore development environments -- Communication links -- Disaster recovery and business continuity planning -- Security -- Staffing and organising for success -- Some background on offshore staffing -- Designing the delivery team structure -- The iterative development project organisation -- The waterfall development project organisation -- Working with cultural diversity -- Executing the offshore delivery -- The transition phase -- Organisation transition: people and governance -- Application management operation transition -- Phase 1: high-level scoping study of the operation -- Phase 2: define the target operation configuration -- Phase 3: execute the transition to the new state -- Phase 4: stabilise the new operation -- Transition of development projects -- Development management processes -- Managing offshoring risks -- Moving ahead: achieving the benefits -- Benefiting from standardisation -- Performance management and the offshore relationship -- Building up capability--knowledge, process and technology management -- Optimising the offshore sourcing chain -- Crystal gazing: a possible future of IT application service offshoring -- Index.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 1 )
Title notes ( 1 )
Comments ( 0 )

Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
e-Books	Central Library, Sikkim University		Not for loan		E-1325

Total holds: 0

A roadmap to understanding offshoring --
The fundamentals of offshoring --
Offshoring: understanding the term --
Is offshoring a mature concept? --
Should you be considering offshoring at all? --
What kinds of work can be offshored? --
Types of work which should not be offshored --
Offshore venture models --
Outsourced operations --
Vendor evaluation --
Captive operations --
Location, location, location --
Captive centre start-up models --
Joint venture operations --
Summary of risk and effort --
Offshore delivery engagement models --
Resource augmentation ('unmanaged' services) --
Consulting services --
Managed services --
Product delivery --
Service delivery --
Hybrid delivery --
Working out the delivery location model --
The offshoring approach --
Offshoring global or multi-vertical IT operations --
Offshoring single region operations --
Offshoring application development, testing, support and maintenance --
Development activities --
Support and maintenance activities --
Offshoring single horizontal services --
Estimating and scheduling offshore work --
Communication to staff --
The offshore infrastructure --
Offshore development environments --
Communication links --
Disaster recovery and business continuity planning --
Security --
Staffing and organising for success --
Some background on offshore staffing --
Designing the delivery team structure --
The iterative development project organisation --
The waterfall development project organisation --
Working with cultural diversity --
Executing the offshore delivery --
The transition phase --
Organisation transition: people and governance --
Application management operation transition --
Phase 1: high-level scoping study of the operation --
Phase 2: define the target operation configuration --
Phase 3: execute the transition to the new state --
Phase 4: stabilise the new operation --
Transition of development projects --
Development management processes --
Managing offshoring risks --
Moving ahead: achieving the benefits --
Benefiting from standardisation --
Performance management and the offshore relationship --
Building up capability--knowledge, process and technology management --
Optimising the offshore sourcing chain --
Crystal gazing: a possible future of IT application service offshoring --
Index.

There are no comments on this title.

to post a comment.