Tour operators and operations: development, management and responsibility / by Jakki Holland, David Leslie.
Material type: TextPublication details: UK: CABI, 2018Description: ix, 282 p. PBISBN: 9781780648231 (pbk. : alk. paper)Subject(s): Tourism -- Management | Package toursDDC classification: 910.68Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
General Books | Central Library, Sikkim University | 910.68 HOL/T (Browse shelf(Opens below)) | Available | 47440 | ||
General Books | Central Library, Sikkim University | 910.68 HOL/T (Browse shelf(Opens below)) | Available | 47523 |
Includes bibliographical references and index.
Introduction -- The package holiday and the rise of the tour operator -- The operating environment -- Product development -- Small and medium sized tour operators -- Customer service -- Financial planning : pricing the package -- Tour operators and key travel regulations (with David Grant) -- Distribution(place) -- Marketing -- Human resources and managing the workforce -- Crisis management -- A look ahead : challenges and issues.
There are no comments on this title.