Modern management:concepts and skills/ Samuel C.Certo

PART 1 INTRODUCTION TO MODERN MANAGEMENT 1
1 Introducing Modern Management: Concepts and Skills 2
2 Managing: History and Current Thinking 28
PART 2 MODERN MANAGEMENT CHALLENGES 51
3 Corporate Social Responsibility and Business Ethics 52
4 Management and Diversity 80
5 Managing in the Global Arena 108
6 Management and Entrepreneurship 136
PARTS PLANNING 155
7 Principles of Planning 156
8 Making Decisions 178
9 Strategic Planning 200
10 Plans and Planning Tools 222
PART4 ORGANIZING 243
11 Fundamentals of Organizing 244
12 Responsibility, Authority,and Delegation
13 Human Resource Management 288
14 Organizational Change 310
266
PARTS INFLUENCING 335
15 Influencing and Communication 336
16 Leadership 360
17 Motivation 390
18 Groups and Teams 414
19 Managing Organization Culture 440
20 Encouraging Creativity and Innovation 466
PART6 CONTROLLING 491
21 Controlling,Information,and Technology 492
22 Production and Control 518