Organizing government/ edited by George Boyne

VOLUME TWO: ORGANIZING GOVERNMENT Regulation of Professionals The Study of Administration - Woodrow Wilson A Theory of Political Control and Agency Discretion - Randall L. Calvert, Mathew D. McCubbins and Barry R. Weingast The Dynamics of Political-Bureaucratic Adaptation - B. Dan Wood and Richard W. Waterman Expertise in Accountability: Institutions and Techniques - Patricia Day and Rudolf Klein New Modes of Control in the Public Service - Paul Hoggett Control, Bargains, and Cheating: The Politics of Public-Service Reform - Christopher Hood Auditing and the Reinvention of Governance - Michael Power Public Services and the Theory of Regulation - Michael Barrow An Inspector Calls? Regulation and Accountability in Three Public Services - Gordon Hughes, Robert Mears and Christopher Winch The Web of Managerial Accountability: The impact of reinventing government - Stephen Page Regulatory Problems in the Public Sector: Theories and Cases - Rachel Ashworth, George A. Boyne and Richard M. Walker Performance Management Evolution of Performance Measurement until 1930 - Daniel W. Williams The Theory of Government Failure - Julian Le Grand On the Concept of Organizational Goal - Herbert A. Simon Organizational Performance and Multiple Constituencies - Herman L. Boschken Quality and Public Services - Kieron Walsh Citizen Satisfaction and Administrative Performance Measures: Is There Really a Link? - Janet M. Kelly Sources of Public Service Improvement: A Critical Review and Research Agenda - George A. Boyne Modeling the Impact of Public Management: Implications of Structural Context - Laurence J. O'Toole Jr. and Kenneth J. Meier Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations - Hal G. Rainey and Paula Steinbauer Justification by Works or by Faith? Evaluating the New Public Management - Christopher Pollitt Outcome-Related Performance Indicators and Organizational Control in the Public Sector - Peter Smith