The psychology of conflift and conflict management in organizations/ edited by Carsten K. W. De Dreu, Michele J. Gelfand

1 Conflict in the Workplace: Sources, Functions, and
Dynamics Across Multiple Levels of Analysis
Cnrstcn K. W. De Dreu and Michele J. Gelfand
2 Conflict at Work Throughout the History of Organizations
David Jaffee
Communication Processes and Conflict Management
Mara Olekalns, Linda L. Putnam, Laurie R. Weingart,
and Laurie Metcalf
Conflict and Group Decision Making:
The Role of Social Motivation
Bianca Beersma, Donald E. Conlon, and John R. Hollenbeck
Dissent as a Facilitator: Individual- and Group-Level Effects
on Creativity and Performance
Stefan Schuh-Hardt, Andreas Mojzisch, and Frank Vogelgesang
Conflict, Diversity, and Faultlines in Workgroups
Karen A. Jelin, Katerina Bezrukova, and Sherry Thatcher
Workplace Aggression and Conflict. Constructs,
Commonalities, and Challenges for Future Inquiry
Jana L. Raver and Julian Barling
8 Conflict Escalation in Organizations
Denii G. Pruill
9 Conflict, Health, and Well-Being
Paul E. Spector and Vnlentina Bruk-Lce
10 The Role of Third Parties/Mediation in Managing
Conflict in Organizations
Barry M. Goldman, Russell Cropanzano, Jordan Stein,
and Lehman Benson III
11 Organizational Dispute Resolution Systems
Julie B. Olson-Buchanan and Wendy R. Boszoell
12 Union-Management Conflict: Historical
Trends and New Directions
Ray Friedman, Larry Hunter, and Ying Ghen
13 Social Identification Processes, Conflict, and
Fairness Concerns in Intergroup Mergers
Deborah /. Terry and Cartherine E. Amiot
14 On the Outside Looking In: Window Shopping for
Insights Into Diversity-Driven Conflict
Kristin Smith-Crowe, Arthur P. Brief, and Elizabeth E. Umpress
15 Making Sense of an Elusive Phenomenon
Deborah M. Kolb
16 Theory of Conflict in the Workplace: Whence and Whither
Peter J. Carnevale
17 Conflicts in the Study of Conflict in Organizations
Dean Tjosvold