Management: a global and entrepreneurial perspective/ Heinz Weihrich, Harold Koontz

Part 1: The Basis of Global Management Theory and Practice 1. Management: Science, Theory, and Practice 2. Management and Society: The External Environment, Social Responsibility, and Ethics 3. Global, Comparative, and Quality Management Part 2: Planning 4. Essentials of Planning and Managing by Objectives 5. Strategies, Policies, and Planning Premises 6. Decision Making Part 3: Organizing 7. The Nature of Organizing, Entrepreneuring, and Reengineering 8. Organization Structure: Departmentation 9. Line/Staff Authority, Empowerment, and Decentralization 10. Effective Organizing and Organization Culture Part 4: Staffing 11. Human Resource Management and Selection 12. Performance Appraisal and Career Strategy 13. Managing Change through Manager and Organization Development Part 5: Leading 14. Human Factors and Motivation 15. Leadership 16. Committees, Teams, and Group Decision Making 17. Communication Part 6: Controlling 18. The System and Process of Controlling 19. Control Techniques and Information Technology 20. Productivity, Operations Management, and Total Quality Management Appendix A: Summary of Major Principles or Guides for the Managerial Functions of Planning,