Sociology, work and industry/ Tony J. Watson.

Chapter 1 Studying work and society
People, work and society
Thinking about work sociologically
Choices, constraints and opportunities in work and society
Work and the sociological imagination
Sociology, critique and democratic debate about work
Sociology and the emergence of industrial societies
The continuing challenge
Sociology and the informing of democratic choices about work
Sociology and the future of work
Researching and theorising work patterns and experiences
Sociology as science
Theory, work and society
A range of research methods
Methodological assumptions
Coping with the variety of orientation in the sociology of work and industry
Chapter 2 The sociological analysis of work and industry
Six strands of thought in the sociology of work
The managerial-psychologistic strand
Scientific management
Psychological humanism
Discussion
The Durkheim-systems strand
Emile Durkheim
Human relations and the Hawthorne studies
Systems thinking in industrial sociology
Corporate cultures
Discussion
The interactionist strand
The Chicago school and symbolic interactionism
Organisations as negotiated orders
Ethnomethodology
Discussion
The Weber-interpretive strand
Max Weber
Orientations to work
Institutional theories and the social construction of reality
Discussion
Marx and Engels
Marxian industrial sociology and labour process analysis
Discussion
The poststructuralist strand and postmodernism
Postmodernism
Poststructuralist labour process thinking, Foucault, discourse and human subjectivity
Discussion
Towards a language-sensitive but not language-centred sociology of work and organisation
Chapter 3 Work, society and globalisation
The nature of modern societies
The emergence of industrial capitalism
From feudalism to capitalism
Protestantism and the spirit of capitalism
Social groups and the rise of industrialism
Industrialisation and the changing division of labour
Technology, science and social change
Industrial capitalism: change and transition?
Post-industrialism and the information society
Post-Fordism
Flexible specialisation
Postmodernity
Globalisation, convergence and internationalisation
McDonaldisation and the blurring of the manufacturing-service distinction
Globalisation in perspective
Chapter 4 Work organisations
The organisational principle of work structuring
The nature of work organisations
Official and unofficial aspects of organisations
Organisational structures and cultures
Official structure and culture: basic organisational design principles
Bureaucracy
Classical administrative principles
Taylorism and Fordism
The limits of bureaucracy and the paradox of consequences
The virtues of bureaucracy, virtual organisations and the fantasy of the post-bureaucratic organisation
Contingency and choice in the shaping of organisational structures and cultures
Micropolitics, careers and unofficial management practices
Vertical aspects
Horizontal aspects
Unofficial practices and bureaucratic dysfunctions
Ambiguity and decision processes
Chapter 5 The changing organisation and management of work
Work restructuring and the logic of corporate management
The logic of corporate management
Choice and circumstance in the shaping of employment or ¿human resourcing¿ practices
Labour processes and employment practice options
HRM and the choice between ¿high commitment¿ and ¿low commitment¿ human resourcing strategies
The pursuit of flexibility new work control practices
Teamworking and control
Lean production and process-re-engineering
Change and continuity in HR strategies and work practices
Information and communication technologies (ICTs) and control
Culture management and worker subjectivity
Chapter 6 Occupations, inequality and varieties of work
The occupational principle of work structuring
Occupational structure, class, status and inequality
Locating an occupation in the class structure
Ownership, control and the class location of managers
Status and the ¿first line manager¿
Status and dirty work
Labour market segmentation and non-standard employment
Part-time and temporary work
Home and teleworking
Work outside employment
Self employment
Paid work in the informal economy
Domestic work
Voluntary work
Gender and inequality
Changing historical patterns
Contemporary patterns
Explaining patterns
Ethnicity and inequality
Occupational recruitment and socialisation
Occupational careers
Occupational identity, culture and ideology
Occupational communities
Professionalisation and occupational strategies
Chapter 7 Work experiences, identities and meanings
Work, meaning and culture
Entering work
Choice and opportunity structures
Class, family and educational influences
Work and satisfaction
Technology, work experience and alienation
Work orientations: variations, dynamics and the negotiation of implicit contracts
Dynamic work orientations and changing worker priorities
Dynamic work orientations and the negotiation of implicit contracts
Patterns of work orientation and experience within the organisational hierarchy
Women¿s preferences, choices and work orientations
Identity, discourse and work experience
Identity, discourse and identity work
Portfolio and ¿boundaryless careers¿ or ¿one dead end job after another¿
Managerial orientations and experiences
Anxiety, emotion and sexuality at work
Angst in the human condition and in managerial work specifically
The rise of the stress discourse
Emotions and feelings
Emotional labour, emotion management and aesthetic labur
Sexuality and the workplace
Work and non-working lives
Work, leisure and work-life balance
Unemployment
Chapter 8 Conflict, challenge and resistance in work
Conflict and cooperation at work
Analysing conflict at work
Frames of reference
Unitary thinking
Pluralist analyses
Radical perspectives
Contradictions and conflicts
Effort bargains, fragile implicit contracts and the inevitability of grievances
The mobilisation of interests
Coalitions and interests
Trade unions and collective bargaining
Changing patterns of employer-union relations
Shop stewards and workplace representation
Job control strategies and ¿making out¿
Adjustment, resistance and organisational mischief
Accommodation, subjectivity and values
Withdrawal, instrumentalism and the management of boredom
Humour at work
Bullying and sexual harassment
Cheating, fiddling and breaking things
Rule manipulation
Service work and defence of self