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Agents of change: crossing the post-industrial divide/ Charles Heckscher

By: Heckscher, Charles CMaterial type: Text

TextPublication details: Oxford ; New York : Oxford University Press, 2003Description: 237 p. ; 25 cmISBN: 0199261741 (hbk. : alk. paper); 019926175X (pbk. : alk. paper)Subject(s): Organizational change | Pressure groups | Industrial relations | Organizational changeDDC classification: 658.406

Contents:

Part I: Introduction 1. Introduction 2. Overview of the Cases Part II: Cases 3. AT&T: Cooperation Is Not Enough 4. Ferrovie dello Stato [the Italian State Railways]: A Vision Without Agreement 5. Lucent: Towards Strategic Engagement 6. Electricite de France: Moving Towards the National Policy Level Part III: The Intervention Approach 7. A 'Full Engagement' Approach to Intervention 8. Techniques and Methods 9. The Consultant Role: Transference and Counter-Transference Part IV: The Emerging Stakeholder Regime 10. Assessing the Interventions: Achievements and Limitations 11. The Current Impasse 12. Towards Post-Industrial Relations

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Holdings ( 1 )
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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
General Books	Central Library, Sikkim University General Book Section	658.406 HEC/A (Browse shelf(Opens below))	Available		P17839

Total holds: 0

Includes bibliographical references (p. [223]-228) and index.

Part I: Introduction
1. Introduction
2. Overview of the Cases

Part II: Cases
3. AT&T: Cooperation Is Not Enough
4. Ferrovie dello Stato [the Italian State Railways]: A Vision Without Agreement
5. Lucent: Towards Strategic Engagement
6. Electricite de France: Moving Towards the National Policy Level

Part III: The Intervention Approach
7. A 'Full Engagement' Approach to Intervention
8. Techniques and Methods
9. The Consultant Role: Transference and Counter-Transference

Part IV: The Emerging Stakeholder Regime
10. Assessing the Interventions: Achievements and Limitations
11. The Current Impasse
12. Towards Post-Industrial Relations

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