Communication in times of trouble : (Record no. 197400)
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000 -LEADER | |
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fixed length control field | 03079cam a22003858i 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781119229247 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781119229254 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | CUS |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.45 |
Item number | SEE/C |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Seeger, Matthew W. |
245 10 - TITLE STATEMENT | |
Title | Communication in times of trouble : |
Sub title | best practices for crisis and emergency risk communication / |
Statement of responsibility, etc. | Matthew W. Seeger, Timothy L. Sellnow. |
250 ## - EDITION STATEMENT | |
Edition statement | 1st edition. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 139 P. |
Other physical details | pb |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
505 0# - FORMATTED CONTENTS NOTE | |
Formatted contents note | Process approach : take a process approach to crisis communication -- Pre-event planning : engage in pre-event planning for crisis communication -- Partnerships : form stakeholder partnerships with publics -- Public concern : listen to and acknowledge concerns of publics -- Honesty : communication with honesty, frankness, and openness -- Collaborate : collaborate and coordinate with credible sources -- Media access : meet the needs of the media and remain accessible -- Compassion : communicate with compassion -- Uncertainty : accept uncertainty and ambiguity -- Empowerment : communicate messages of empowerment. |
650 #0 - SUBJECT | |
Keyword | Communication in crisis management. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | General Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession number | Date last seen | Koha item type |
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Central Library, Sikkim University | Central Library, Sikkim University | 28/03/2019 | 14 | 2476.21 | 658.45 SEE/C | 47868 | 28/03/2019 | General Books |