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Chapter 1 Studying work and society <br/>People, work and society <br/>Thinking about work sociologically <br/>Choices, constraints and opportunities in work and society <br/>Work and the sociological imagination <br/>Sociology, critique and democratic debate about work <br/>Sociology and the emergence of industrial societies <br/>The continuing challenge <br/>Sociology and the informing of democratic choices about work<br/> Sociology and the future of work<br/>Researching and theorising work patterns and experiences <br/>Sociology as science <br/>Theory, work and society <br/>A range of research methods <br/>Methodological assumptions <br/>Coping with the variety of orientation in the sociology of work and industry<br/>Chapter 2 The sociological analysis of work and industry <br/>Six strands of thought in the sociology of work <br/>The managerial-psychologistic strand <br/>Scientific management <br/>Psychological humanism <br/>Discussion <br/>The Durkheim-systems strand <br/>Emile Durkheim<br/>Human relations and the Hawthorne studies<br/>Systems thinking in industrial sociology <br/>Corporate cultures <br/>Discussion <br/>The interactionist strand <br/>The Chicago school and symbolic interactionism <br/>Organisations as negotiated orders <br/>Ethnomethodology <br/>Discussion <br/>The Weber-interpretive strand <br/>Max Weber <br/>Orientations to work<br/>Institutional theories and the social construction of reality <br/>Discussion <br/>Marx and Engels <br/>Marxian industrial sociology and labour process analysis <br/>Discussion <br/>The poststructuralist strand and postmodernism<br/>Postmodernism <br/>Poststructuralist labour process thinking, Foucault, discourse and human subjectivity <br/>Discussion <br/>Towards a language-sensitive but not language-centred sociology of work and organisation<br/>Chapter 3 Work, society and globalisation <br/>The nature of modern societies <br/>The emergence of industrial capitalism <br/>From feudalism to capitalism <br/>Protestantism and the spirit of capitalism <br/>Social groups and the rise of industrialism <br/>Industrialisation and the changing division of labour <br/>Technology, science and social change <br/>Industrial capitalism: change and transition? <br/>Post-industrialism and the information society <br/>Post-Fordism <br/>Flexible specialisation <br/>Postmodernity <br/>Globalisation, convergence and internationalisation <br/>McDonaldisation and the blurring of the manufacturing-service distinction<br/>Globalisation in perspective <br/>Chapter 4 Work organisations <br/>The organisational principle of work structuring <br/>The nature of work organisations <br/>Official and unofficial aspects of organisations <br/>Organisational structures and cultures <br/>Official structure and culture: basic organisational design principles <br/>Bureaucracy <br/>Classical administrative principles <br/>Taylorism and Fordism <br/>The limits of bureaucracy and the paradox of consequences <br/>The virtues of bureaucracy, virtual organisations and the fantasy of the post-bureaucratic organisation<br/>Contingency and choice in the shaping of organisational structures and cultures <br/>Micropolitics, careers and unofficial management practices <br/>Vertical aspects <br/>Horizontal aspects <br/>Unofficial practices and bureaucratic dysfunctions <br/>Ambiguity and decision processes <br/>Chapter 5 The changing organisation and management of work <br/>Work restructuring and the logic of corporate management <br/>The logic of corporate management <br/>Choice and circumstance in the shaping of employment or ¿human resourcing¿ practices <br/>Labour processes and employment practice options <br/>HRM and the choice between ¿high commitment¿ and ¿low commitment¿ human resourcing strategies <br/>The pursuit of flexibility new work control practices <br/>Teamworking and control <br/>Lean production and process-re-engineering <br/>Change and continuity in HR strategies and work practices <br/>Information and communication technologies (ICTs) and control<br/>Culture management and worker subjectivity <br/>Chapter 6 Occupations, inequality and varieties of work <br/>The occupational principle of work structuring<br/>Occupational structure, class, status and inequality<br/> Locating an occupation in the class structure<br/> Ownership, control and the class location of managers<br/> Status and the ¿first line manager¿<br/> Status and dirty work<br/>Labour market segmentation and non-standard employment <br/>Part-time and temporary work<br/>Home and teleworking<br/>Work outside employment<br/>Self employment <br/>Paid work in the informal economy <br/>Domestic work<br/> Voluntary work<br/>Gender and inequality <br/>Changing historical patterns <br/>Contemporary patterns<br/>Explaining patterns<br/>Ethnicity and inequality<br/>Occupational recruitment and socialisation <br/>Occupational careers<br/>Occupational identity, culture and ideology <br/>Occupational communities <br/>Professionalisation and occupational strategies<br/>Chapter 7 Work experiences, identities and meanings <br/>Work, meaning and culture <br/>Entering work <br/>Choice and opportunity structures <br/>Class, family and educational influences <br/>Work and satisfaction <br/>Technology, work experience and alienation<br/>Work orientations: variations, dynamics and the negotiation of implicit contracts <br/>Dynamic work orientations and changing worker priorities <br/>Dynamic work orientations and the negotiation of implicit contracts <br/>Patterns of work orientation and experience within the organisational hierarchy <br/>Women¿s preferences, choices and work orientations <br/>Identity, discourse and work experience <br/>Identity, discourse and identity work<br/>Portfolio and ¿boundaryless careers¿ or ¿one dead end job after another¿<br/>Managerial orientations and experiences<br/>Anxiety, emotion and sexuality at work<br/>Angst in the human condition and in managerial work specifically<br/>The rise of the stress discourse <br/>Emotions and feelings <br/>Emotional labour, emotion management and aesthetic labur <br/>Sexuality and the workplace <br/>Work and non-working lives<br/>Work, leisure and work-life balance<br/>Unemployment <br/>Chapter 8 Conflict, challenge and resistance in work<br/>Conflict and cooperation at work <br/>Analysing conflict at work <br/>Frames of reference <br/>Unitary thinking <br/>Pluralist analyses <br/>Radical perspectives <br/>Contradictions and conflicts <br/>Effort bargains, fragile implicit contracts and the inevitability of grievances<br/>The mobilisation of interests <br/>Coalitions and interests <br/>Trade unions and collective bargaining<br/>Changing patterns of employer-union relations<br/>Shop stewards and workplace representation <br/>Job control strategies and ¿making out¿<br/>Adjustment, resistance and organisational mischief <br/>Accommodation, subjectivity and values <br/>Withdrawal, instrumentalism and the management of boredom<br/>Humour at work <br/>Bullying and sexual harassment <br/>Cheating, fiddling and breaking things <br/>Rule manipulation <br/>Service work and defence of self |
